She has provided consistent follow up on quality metrics of franchisees to enhance performance. Her oversight of bi-annual Joint Commission Mock Surveys improved regulatory compliance which led to deficiency free Joint Commission surveys.
Success in this area has allowed her to achieve certification as a Certified Professional in Healthcare Quality (CPHQ) through the National Association of Healthcare Quality (NAHQ). This distinction is shared by only 12,000 individuals globally. Linda is adept at building quality oriented fiscally responsible teams which have been posed for success and growth. Over the last decade she has achieved a Six Sigma yellow belt and utilized its teachings to improve operational performance.
Linda Kritikos has primarily worked with various Illinois-Wisconsin based Home Health and Hospice entities to enhance quality, improve operational solvency, and improve net worth.
Linda is a bachelor’s prepared Registered Nurse from North Park University. She holds dual Masters Degrees. A Master’s degree in Public Health (MPH) from the University of Illinois with a focus on Health Care Management. Another Master’s degree in Business Administration (MBA) from Cardinal Stritch University, where is has been an adjunct faculty member facilitating and developing Master level courses for the College of Business.
Linda has recently added an Essential Oil Certification to her repertoire of Wellness Credentials. Linda is passionate about adding the use of Essential Oils into her personal Wellness Program and will be providing education on the benefits and uses of Essential Oils as part of our Wellness Education.